Terms of service
Terms of Service
Last Updated: January 18, 2026
Welcome to She Is Novel (“we,” “us,” or “our”), accessible at sheisnovel.com (the “Website”). These Terms of Service (“Terms”) govern your access to and use of our Website, which is hosted on Shopify, and the purchase and use of our products. By visiting our Website or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Website or purchase our products.
1. About Our Products
She Is Novel sells: - Digital products, including decorative images designed for use on e-readers and digital devices; and - Physical products, which may include printed or manufactured decorative items and related merchandise (collectively, the “Products”).
Product descriptions, images, and availability are provided as accurately as possible but may be subject to change.
2. Shopify Platform Disclaimer
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our Products. Shopify is not responsible for the content, Products, or services offered by She Is Novel.
3. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Website. By using the Website, you represent that you meet this requirement.
4. Orders & Payments
By placing an order, you agree that: - All information you provide is accurate and complete - You are authorized to use the payment method submitted - Prices, taxes, and shipping fees (if applicable) will be charged as displayed at checkout
We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud, errors in pricing, or inventory limitations.
5. Digital Products: Delivery & Access
Digital Products are delivered electronically via download link or email following successful payment.
You are responsible for: - Ensuring your device is compatible with the file format - Downloading and backing up your files promptly
We are not responsible for lost or inaccessible digital files after delivery due to device failure, deletion, or email issues.
6. Physical Products: Shipping & Delivery
Physical Products will be shipped to the address provided at checkout.
Please note: - Shipping times are estimates and not guaranteed - We are not responsible for delays caused by carriers, customs, weather, or incorrect addresses - Risk of loss passes to you upon delivery to the carrier, unless otherwise required by law
If a package is returned to us due to an incorrect or incomplete address, reshipping fees may apply.
7. Returns, Refunds & Exchanges
Digital Products
Due to their digital nature, all digital product sales are final. We do not offer refunds, returns, or exchanges for digital items once delivered.
Physical Products
Returns or exchanges for physical items may be accepted only if explicitly stated in the product listing or our Return Policy page.
Unless otherwise stated: - Physical items must be unused, undamaged, and returned in original packaging - Return requests must be initiated within 14 days of delivery - Customers are responsible for return shipping costs unless the item arrived damaged or defective
We reserve the right to refuse returns that do not meet these conditions.
8. License & Permitted Use (Digital Products)
When you purchase a digital Product from She Is Novel, you are granted a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only.
You may: - Use the Product on your personal e-reader or digital devices - Resize or format the Product for your own personal device use
You may not: - Resell, redistribute, share, or sublicense the Product - Upload the Product to marketplaces, file-sharing sites, or social media as a downloadable asset - Use the Product for commercial or print-on-demand purposes - Claim the Product as your own work
9. Intellectual Property
All Products, designs, images, text, graphics, branding, and Website content are the exclusive intellectual property of She Is Novel or its licensors and are protected by copyright and other intellectual property laws.
Purchase of a Product does not transfer ownership of any intellectual property rights.
10. Fan-Inspired & Thematic Content Disclaimer
Some Products may be genre-inspired, aesthetic, or thematic in nature. She Is Novel is not affiliated with, endorsed by, or sponsored by any third-party authors, publishers, brands, or franchises unless explicitly stated.
11. Prohibited Conduct
You agree not to: - Use the Website or Products for unlawful purposes - Attempt to copy, reproduce, or exploit Products beyond permitted use - Interfere with Website security or functionality - Use automated systems (bots, scrapers) without written permission
12. DMCA & Copyright Complaints
If you believe content on this Website infringes your copyright, please submit a written notice including: - Your name and contact information - Identification of the copyrighted work - Identification of the allegedly infringing material - A statement of good faith belief - A statement made under penalty of perjury that the information is accurate
Notices should be sent to: sheisnovel@gmail.com
13. Disclaimer of Warranties
The Website and Products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or compatibility with specific devices.
14. Limitation of Liability
To the fullest extent permitted by law, She Is Novel shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or Products.
Our total liability shall not exceed the amount paid for the Product giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless She Is Novel from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Website or Products.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which She Is Novel operates, without regard to conflict of law principles.
17. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Website. Continued use of the Website after changes constitutes acceptance of the revised Terms.
18. Contact Information
If you have questions about these Terms, please contact us at:
Email: sheisnovel@gmail.com
By using this Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.